SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle has been a lifesaver! It's helped me manage my anxiety in ways I never thought possible. A must-have for anyone seeking peace and balance. 🙏😌
🌟 Wow, this pack is a lifesaver! It's helped me manage my stress levels and boosted my emotional intelligence. I feel like a new person - happier and more relaxed 🧘♀️.
This pack is truly a blessing. It's helped me manage my anxiety better and I feel more emotionally intelligent than ever, highly recommend it!
Wow! This bundle has been a lifesaver. It's helped me manage my stress levels and improve my emotional intelligence, truly life-changing 🙌🏼
so impressed with this pack, it's become my go-to for stress relief. Emotional understanding has never been easier.
this pack is amazing!! it’s helped me understand myself better and handle anxiety like never before 😇💪
This pack is a true gem for tranquility 🙏
This bundle is really helpful! The guides are clear and practical, and I’ve noticed I’m more aware of my stress triggers. My only small complaint is that I wish there was a bit more variety in the exercises—but honestly, that’s on me for not trying all of them yet.
Never thought something could help me manage my anxiety this well. It's like having a personal mindfulness coach!
anxiety's under control, feeling more me 😊
Love how it's made such a difference in my life, I'm calmer and handle stress much better now. 👍
i'm feeling so much calmer and more in control of my emotions since using this pack, it's really helped me with anxiety.
🌟 This bundle is a lifesaver! It's been so helpful in managing my stress levels. I've noticed a significant improvement in my emotional intelligence too. Highly recommended!
👍🏼 absolutely love this pack! it's helped me understand my emotions better and manage anxiety like never before. the best part? i've seen improvements in just a few weeks 😊
Wow, this 5-in-1 bundle has been a lifesaver for me! It's like having a personal mindfulness coach right in my pocket. The stress relief and emotional intelligence tools are top-notch. My anxiety levels have dramatically decreased since I started using it. 👍
Absolutely love it, goodbye tension!
💖💖💖 Can’t put into words how grateful I am for discovering this support pack!!! always thought managing anxiety was something out of reach until stumbling upon this little treasure right here...not only does it provide effective stress relief techniques (which by the way are super easy follow) but also teaches invaluable lessons on emotional intelligence honestly wish had access something like earlier life would've saved years anguish But hey as they say better late than never right? so if you're struggling with anxiety or even just stress from everyday life don't think twice about giving this a shot...it's worth every penny and more!!! 💖💖💖
never felt better, this is a real deal!
worth every penny, it's helped me grow emotionally. 💪
🌟 This pack has been a lifesaver! It's like having my own personal mindfulness coach. The stress relief and emotional intelligence tools are just what I needed to keep anxiety at bay. Couldn't be happier with this purchase! 😊
This support pack is amazing! It's helped to ease my stress levels and improve my understanding of emotions significantly. 😊
I have always struggled with keeping my nerves under control especially during stressful situations 💔 But then I stumbled upon this amazing support pack... And wow!!! It's literally turned things around for me 😃 Not only does it help keep those pesky anxious feelings at bay but also aids in developing emotional intelligence 🧠 Now instead of crumbling under pressure I find myself staying calm cool collected thanks to these wonderful tools included in the pack ✨ Would absolutely recommend anyone dealing with similar issues give this a shot You won't be disappointed!!
I appreciate how accessible and well-organized the resources are. I can follow along at my own pace, which is great. The only tiny issue is that the PDFs are a bit text-heavy, so I had to set aside some quiet time to read them fully.
Okay guys listen up: This 5-in-1 bundle right here? Absolute gem. I've always had trouble managing stress levels (thanks life!) but never really knew how to go about fixing that issue until I got hold of this amazing pack. And wow did it make a difference! The strategies provided are practical straightforward AND they actually do wonders at reducing anxiety levels as well as boosting emotional intelligence 👍 Now instead of panicking at every minor hiccup I'm able to stay calm composed & think clearly even under pressure 🎯 If you're on the fence about getting this don't be trust me your mental health will thank you!
🌟 I'm loving this pack, it's really helping me manage my stress levels better. Feeling more balanced and calm now 😊