SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of mrsmattie.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of mrsmattie.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, these style guides are a breath of fresh air! They've really helped me understand my spring color palette. 🌸
I was always confused about what colors suit me best, but this bundle cleared all my doubts. It's like having a personal stylist!
Absolutely radiant results!
This bundle completely reshaped how I approach getting dressed each morning. Before, I would stand in front of my wardrobe unsure why some outfits felt “off,” even when the pieces were nice. After going through the guides carefully, I realized how subtle tone differences were affecting my overall look. The explanations about brightness, warmth, and contrast were thorough but still easy to digest. What impressed me most was how actionable everything felt. I didn’t just learn theory; I learned how to shop smarter, combine colors more intentionally, and let my natural coloring shine. It’s empowering, uplifting, and surprisingly fun to work through.
no more fashion disasters for me thanks to these amazing guides I can now confidently choose the right colours that compliment my skin tone 😊.
So fresh and helpful
As someone who loves fashion but often gets overwhelmed by the vast array of colors available, this product has been a godsend. The bundle is incredibly detailed in its analysis - it doesn't just tell you what colors work for you; it explains why they do based on your complexion and undertones. This understanding has made shopping trips less stressful and more enjoyable as I now know exactly what hues to look out for!
This is an absolute lifesaver! The tips and tricks in the guide have taken my wardrobe game up several notches.
✨🌷💛
I love how detailed yet easy to follow these guides are. They've made dressing up so much fun again!
The 3-in-1 guide has been super helpful in understanding which hues work best with my complexion - it’s become an essential part of my shopping trips now.
I've always had a hard time figuring out what colors suit me best. I'd end up purchasing clothes that looked great on the rack but not so much on me. Enter this Spring Color Analysis Bundle, and everything changed! It's like having my own personal stylist guiding me through color choices that complement my skin tone beautifully. The 3-in-1 style guides are comprehensive yet simple to follow, making them an absolute must-have for anyone struggling with their wardrobe choices.
i never knew i was a spring until i got this bundle, it's totally changed the way i see myself (and shop!).
Five stars
The Spring Color Analysis Bundle makes picking out outfits so effortless; I'm constantly receiving compliments on how well coordinated I look!
As someone who struggles with matching colors, this product has been incredibly beneficial. My confidence level has skyrocketed since using it!
Absolutely brilliant! These guides have saved me from making bad clothing choices countless times already 💯👏.
I’ve explored color theory before, yet this set made everything click in a new way. The breakdown of tones, fabric suggestions, and outfit combinations feels thoughtful and easy to apply. I especially loved how it connects personality with palette choices. It’s structured but never overwhelming, and I found myself revisiting sections just for inspiration. A beautiful resource that feels both artistic and grounded in real-world styling.
This bundle has been a revelation! I've discovered colors that I never thought would look good on me, but they do!
Stunning guidance overall.
These guides have made my life so much easier - no more standing clueless in front of my wardrobe every morning.
So inspiring!
The best part about this product is how it's personalized for springs like me. It's really helped elevate my style game without any fuss or confusion 🙌.
I was initially skeptical about whether a digital guide could truly make a noticeable difference, but this exceeded my expectations in every way. The content is layered and thoughtful, offering both foundational education and practical styling strategies. I found the comparisons between similar shades particularly enlightening, since that’s where I usually struggle. The suggested combinations opened my eyes to new possibilities in my own closet. Instead of chasing trends, I now feel equipped to choose colors that actually harmonize with me. It’s inspiring without being pushy, detailed without being dense, and creative without feeling unrealistic. A wonderful investment in personal style.
i used to dread shopping because i could never find anything that looked good on me, but now i'm always excited thanks to these guides!